Anne Porter
Anne Porter is a seasoned Operational Excellence expert, dedicated to helping businesses enhance customer service, optimise efficiency, and strengthen leadership capability. With over a decade of experience in process improvement, change management, and leadership development, Anne has trained hundreds of managers worldwide. She has delivered in-person training globally, as well as highly regarded virtual sessions that support geographically dispersed teams.
Anne is recognised for her dynamic, engaging approach and her ability to bridge the gap between theory and practical application. With thousands of hours of mentoring experience, she ensures leaders can implement meaningful, lasting improvements. She has provided tailored training, mentoring and consultancy across diverse industries including healthcare, science, finance, telecommunications, logistics, and education.
Committed to continuous professional development, Anne holds an MBA from the Open University, Lean Six Sigma Black Belt and Green Belt certifications, ILM Level 5 Coaching Skills, and is currently pursuing an ILM Level 7 Executive Leadership Coaching Diploma.
As the founder of Mulia Ltd, Anne combines deep expertise, real-world insights, and an interactive coaching style to help participants enhance their leadership skills and drive Operational Excellence.